Accessibility Statement

Description

This feature provides an in-app Accessibility Statement screen describing how Meander conforms to WCAG 2.2 AA, known limitations, and how users can report accessibility issues. Content is delivered by a Statement Content Service so it can be revised as audits are completed. The screen is reachable from Help & Support and supports the universal-design promise made to all four launch organizations from day one.

Sources & reasoning

Listed as a feature of the always-on help-support area (§8), and the WCAG 2.2 AA day-one commitment (§1.2, §4 matrix) means publishing a conformance statement is required from MVP, not deferred.

docs/source/likeperson.md · line 368

help-support | Help & Support | Contact Us, Privacy Policy, Accessibility Statement, FAQ
docs/source/likeperson.md · line 16-17

Appen SKAL oppfylle WCAG 2.2 nivå AA som minimumskrav for alle skjermer og interaksjoner - fra dag én, for alle organisasjoner.

Analysis

Business Value

Universell utforming / WCAG 2.2 AA is a MUST-HAVE across every organization in the priorities matrix (§4) and is described as an absolute MVP requirement, not something to be fixed later (§1.2). Norwegian public-sector-funded programs (Bufdir-financed) and organizations serving users with motoric, cognitive, and sensory impairments (Blindeforbundet, NHF, HLF) need a published statement of conformance and a complaint channel. Publishing the statement strengthens credibility with stakeholders, supports compliance with Norwegian accessibility regulation (likestillings- og diskrimineringsloven §17), and demonstrates the platform's commitment to inclusive design to procuring organizations.

Implementation Notes

Built as a Flutter screen that renders content from the backend Statement Content Service, cached offline via Drift, and reachable from Help & Support. The screen itself is a reference implementation of WCAG 2.2 AA: semantic headings, 4.5:1 contrast, scalable typography to 200%, full keyboard/screen-reader support, 24×24 touch targets. It includes a known-issues list and a link into Contact Us for reporting accessibility problems. Content can be updated without an app release as audits progress. No additional subprocessors needed.

Quality Assurance

Peer Mentor (Likeperson) — leser tilgjengelighetserklæringen

1

Scenarios

4

UAT Steps

12

A11y Annotations

0

Role Boundaries

Peer Mentor (Likeperson)

Quick UAT

Logg inn i Meander-mobilappen som Likeperson og åpne hamburger-menyen.
Trykk Innstillinger → Hjelp og støtte → Tilgjengelighetserklæring.
Bekreft at skjermen viser WCAG 2.2 AA-status, kjente begrensninger og dato for siste tilgjengelighetsrevisjon.
Trykk lenken 'Rapporter en tilgjengelighetsbarriere' og bekreft at Kontakt oss-skjermen åpnes med tilgjengelighet forhåndsvalgt som emne.

Quick UAT — Accessibility

Expected End State

Likepersonen har sett Meanders WCAG 2.2 AA-erklæring inkludert kjente begrensninger og revisjonsdato, og kan rapportere en barriere via Kontakt oss med emnet forhåndsvalgt til Tilgjengelighet.