Talking Cards Toolbox

Peer mentors frequently face conversations where starting or steering the dialogue is hard - grief, illness, family dynamics, or life transitions. Providing a structured set of talking cards lowers the cognitive load on volunteers, improves quality and consistency of contact interactions, and reduces drop-off in difficult cases. All four partner organizations marked Snakkekort as a desired (NICE) capability in the prioritization matrix, indicating broad cross-tenant demand. Strategically, the toolbox reinforces Meander's positioning as a peer-mentor enablement platform rather than a pure reporting tool, increasing volunteer retention and perceived product value during the Growth & Engagement phase.

Implement as a Flutter screen in the mobile app backed by a server-managed card library stored in the talking_cards table, scoped by organization_id. The Card Library Service exposes endpoints to list decks and individual cards; the Card Store persists card metadata, themes, and localized copy. Card content should be cacheable offline via Drift so mentors can use the toolbox during home visits without connectivity. Respect WCAG 2.2 AA (touch targets, contrast, screen-reader labels) and the Sensitive Field Readout Warning pattern where card text could be overheard. Module-toggle this area via the conversation-tools registry entry so organizations that do not need it stay clean; no per-tenant code branches.